Terms of Use

This website is operated by Jeni’s Splendid Ice Creams, LLC, and is intended to provide users with access to products, information, and services connected with the brand. The main web address used for this service is jenis.com, and the company can be reached through its mailing location at 401 N Front St, Suite 300, Columbus, Ohio 43215. By accessing or using this site, visitors acknowledge that their activity is governed by the applicable rules and conditions described here, along with any relevant laws in effect. Continued use of the website indicates acceptance of these terms, including the understanding that updates or changes may occur at any time without prior notification, and such updates become effective once published online.

When users place orders or engage in transactions through the website, they agree that certain necessary information may be shared with third-party service providers involved in processing payments, verifying transactions, preventing fraud, or handling delivery logistics. These external parties assist in completing purchases securely and efficiently, and data may be exchanged only for these operational purposes.

All materials presented on the site, including visuals, text, software elements, layout design, and other creative assets, are protected under intellectual property rights owned or licensed by the company and its affiliates. Users are granted permission to view and interact with the content strictly for personal and non-commercial purposes. This permission does not extend to copying, reproducing, distributing, modifying, or commercially exploiting any part of the website. Any attempt to collect product data systematically, use automated tools to extract information, or repurpose content for external benefit is not permitted. Additionally, framing or embedding any portion of the site within another platform without authorization is prohibited.

The website and its contents are provided in their current form and availability, without any guarantee regarding accuracy, reliability, or uninterrupted access. The company does not assure that the platform will always be error-free, complete, or free from harmful components such as malware. Users accept full responsibility for their use of the website and any reliance placed on the information provided. To the maximum extent allowed by law, no warranties are made regarding fitness for a particular purpose, merchantability, or uninterrupted functionality.

The company is not responsible for damages arising from use of the website or any linked external sites. This includes direct or indirect losses such as financial damage, data loss, business interruption, or other consequences resulting from reliance on site content or services. External websites linked from this platform operate independently, and the company does not control or endorse their content, practices, or reliability. Users are encouraged to exercise independent judgment when interacting with third-party sites.

Any submissions made by users, including suggestions, feedback, ideas, or comments, are treated as non-confidential unless otherwise required by law. By submitting such content, users grant the company broad permission to use, reproduce, modify, distribute, or display the material for any purpose, including marketing and promotional activities. Users are responsible for ensuring that their submissions do not violate any legal rights of others and do not contain unlawful, harmful, or inappropriate material.

The company also outlines procedures related to copyright concerns under applicable digital copyright regulations. If an individual believes that content on the site infringes their intellectual property rights, they may submit a formal notice containing sufficient identification of the protected work, the allegedly infringing material, and contact details for follow-up. Proper documentation and statements confirming good faith belief and accuracy are required as part of this process. Counter-notifications may also be submitted in cases where material has been removed in error, following legal standards.

The platform may include user-generated content such as reviews or comments. The company does not actively monitor all submissions but reserves the right to remove or edit content if necessary. Responsibility for posted content remains with the individual user, who must ensure that their contributions are lawful, respectful, and free from harmful elements such as viruses or malicious code. The company does not endorse opinions expressed by users and is not liable for any consequences arising from reliance on such content.

Overall, use of this website signifies agreement with these principles, including limitations of liability, intellectual property protections, and responsibilities associated with user participation.